A little Q+A never hurt.
(click the questions below to see the answers)
*See the merchandise refunds and replacement policy at the bottom of the page.
Q: What is an event like?
A: This is a night of socializing, painting and general merriment. Paint Uncorked is mobile, so we visit local wine bars and restaurants, where we set up a full night of painting with a local artist. Each class runs about 3 hours. Eat and drink at your favorite venue while we walk you step-by-step through the painting featured that night. Paint uncorked is an adult event, so children under 16 are not permitted. Please note that some of our locations are bars and only those over 21 may enter. Never fear though! We do hold children's events. Please feel free to locate the ART FIZZ KIDS events on our CLASS CALENDAR.
Q: Do I need painting experience?
A: Nope! Don't let your experience level hold you back! Whether you're a beginner or advanced painter, our artists break down each artwork into a simple series of steps and color mixing techniques. All you need is come with an open mind to make it your own and have a good time!
Q: Should I register for a class in advance? How do I register?
A: It is recommended that you register for your classes online, as classes have limited seating and tend to sell out. Class size varies on location. We currently serve locations in Maryland, so click your favorite painting or venue on our calendar. Registration is by class painting and you may pay online with our secure checkout.
Q: How much are classes?
A: Classes are $38 for adults and $20 for children. Depending on the event or fundraiser, classes may be more.
Q: What is included in the class price?
A: Paint Uncorked provides all of your painting needs for your 3 hours class: artist, canvas, paintbrushes, paints, aprons, and easels. Food and alcohol are not included with the cost of the class, but we visit local venues so everyone has a choice of food and drink during the event. We believe in providing a fun and comfortable atmosphere for our participants, and offer options to fit your needs.
Q: What should I bring & wear?
A: Bring yourself and make a party out of it with your friends, family, or coworkers! All painting supplies will be provided, especially aprons. You may want to wear clothes that you don't mind getting paint on!
Q: What paints do you use?
A: Paint Uncorked uses acrylic paints. This paint is both water-soluble and non-toxic, so if you happen to get paint on your clothes during class, we suggest that you toss it into your laundry within 24 hours. Acrylic paints also dry quickly, so your work of art will be drying during class.
Q: What time should I arrive at the event?
A: Paint Uncorked has an open seating policy and is first-come-first serve. We suggest you come 30 minutes prior to the start of class to obtain the easels you want. You may save seats for you and your friends when you arrive, but our artists and assistants can not reserve them for you unless you are present.
Q: What is the cancellation policy?
A: We understand that things pop up, but we require a 48 hour notice by phone or email if you can not attend the class. Much like a concert or movie theater, we must have advance notice of cancellation so we can fill class seats. You will be awarded a full refund, or you may reschedule a class, if you notify us of your cancellation 48 hours before the event. We will not be able to offer a refund for the event if reservations are not cancelled with 48 hours advance notice. Our public classes are subject to cancellations on the day of the event if class attendance is under 15 participates and we will notify you of these cancellations via phone and email, and you will receive a full refund for this cancellation or may reschedule for a later date. Please note there is a 90 day refund period from the date of class purchase, so we are unable to process original credit if you ask for a refund outside of 90 days. We will issue you a credit for a future class or a gift certificate if you outside the 90 day refund policy.
Weather Related Incidents: In the event we cancel a class due to weather, we will notify all class registrants of the cancellation by 1pm on the day of the event. You will receive a class credit for a future public event.
Private Event Cancellations: By booking a private event with Paint Uncorked, you have agreed to the 15 seat minimum per private event (or 15 seats paid). We understand that there are certain things in life that are out of control (ie weather or a passing of a family member). In this case, we require 48 hours written notification for a cancelled private event and the host may reschedule when ready to select a new date. The non-refundable booking fee will go towards the newly rescheduled date. Anyone registered for this event will be credited for any future class (public, private or fundraiser), or may be moved to the newly rescheduled private event date.
In the event the host feels they are unable to reach the 15 seat paid minimum, the options are as follows:
Host may pay the difference in seats totalling up to the 15 minimum.
Host may cancel the event, with notification 2 weeks prior to the intended event.
The non-refundable booking fee may go towards a newly scheduled date if the host decides on a rescheduled time. Everyone with a registered seat in an event that is cancelled 2 weeks prior to the scheduled date may choose a refund or may receive a credit for a future event to either party with us out in town at a public event or fundraiser, or join us for a different rescheduled private event.
Please email email@example.com or call (443) 254-8185. We’ll be sad, not angry.
Q: When is the new calendar released?
A: We post our new schedule on the 18th of each month. For example, on December 18th our full January calendar will become available to the public.
Q: Do you offer private events?
A: We offer privates events of all kinds--birthdays, bachelorette parties, corporate team building, fundraisers, or just because. You can now book directly online on our PRIVATE EVENT page! Once you select the best date and time that works for you, you'll receive a confirmation and our portfolio of paintings to select for your party. We'll travel to you and bring all painting supplies! We require a minimum of 15 participants for adult and children's events. Visit the PLAN A PARTY page for more details and to request your event directly online.
Q: What is your Lush Card?
A: We love our frequent flyers and we want to award you for being our loyal fans! For every 6 classes, we want to reward you with the 7th class free! You can pick download the LUSH CARD or pick one up during class. When you check in for class, present your card and our assistant will sign your card. Present your full card during your attendance and we'll give you a certificate for your free class. Enter the code on your voucher during the checkout process of your next registration. For more information, check out the LUSH PAGE.
Q: What is your merchandise refund or replacement policy?
A: We take great pride in our artwork, in the finished product and how we teach our students. Attention to detail is extremely important. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.
We cannot accept returns on gift certificates, or other items damaged through normal wear and tear. We also cannot accept returns of final-sale items, which are identified by a price that ends in $.99. Prior purchases are not eligible for a price adjustment.
An original receipt or gift receipt (sent to your email upon purchase) is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with an original receipt will be refunded in the original form of payment, and may take up to 14 business days to post from time of request.
To request a return or replacement please email us at firstname.lastname@example.org or contact us at (443) 254-8185 between the hours of 10:00 am - 5:00 pm (Monday - Friday). Please have your confirmation number ready. You will be emailed instructions on returning your merchandise, and will receive a follow-up confirmation that your refund or replacement has been processed.